State Farm® Insurance Agent Chris Ferraro Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Riggs
October 8, 2024
5
out of
5
rating by Jessica Riggs
"Chris Ferraro and his team are incredibly knowledgeable and helpful to partner with for all our insurance needs. We’ve been a customer for 15+ years and couldn’t be happier with his expertise and quick responsiveness to our needs."
We responded:
"Jessica, thank you so much for your kind words! I'm glad to know that you have been satisfied with our service for over 15 years. Our team takes pride in being knowledgeable and responsive to your insurance needs. We truly appreciate your loyalty and look forward to continuing to assist you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Chris Ferraro Jr. - State Farm Insurance Agent, San Clemente, CA"
bruce hughes
September 20, 2024
5
out of
5
rating by bruce hughes
"I am happy to say that I have used Chris Ferraro and before Chris, his dad, for something like 40 years. I have never been disappointed in any response I have had or any claims I have had to make. Chris - you're the best!"
We responded:
"Bruce, thank you so much for your loyalty over the past 40 years! I'm glad to hear that you've consistently had positive experiences with us. Your satisfaction with our responses and claims means a lot. If you ever need anything in the future, don't hesitate to reach out. - Chris Ferraro Jr. - State Farm Insurance Agent, San Clemente, CA"
Tommy Moser
May 7, 2024
5
out of
5
rating by Tommy Moser
"I recently had the pleasure of working with Tracie to handle a claim, and I must say, her service was nothing short of exceptional. From start to finish, Tracie demonstrated professionalism, efficiency, and genuine care. Tracie's communication skills were top-notch. She kept me informed at every step of the process, promptly answering any questions I had and providing clear explanations of the next steps. This level of transparency helped alleviate any anxieties I had about the claim process. Moreover, Tracie's attention to detail was evident throughout our interactions. She meticulously reviewed my policy to ensure that I received the maximum coverage possible for my claim. Her thoroughness gave me confidence that I was in good hands. What truly set Tracie apart, though, was her empathy and understanding. Dealing with insurance claims can be stressful, but Tracie approached the situation with compassion and empathy, making me feel valued as a client. She went above and beyond to ensure that my needs were met and that I was satisfied with the outcome. I cannot recommend Tracie highly enough. Her professionalism, efficiency, and genuine care make her an invaluable asset to her clients. If you're looking for an insurance agent who will prioritize your needs and provide exceptional service, look no further. She truly is a gem in the insurance industry."
We responded:
"Tommy, thank you for sharing your exceptional experience with Tracie! Her professionalism, efficiency, and genuine care truly shine through in her service. We're delighted that she provided top-notch communication, attention to detail, and empathy throughout your claim process. If you ever need assistance in the future, feel free to reach out."
Roe Lundgren
May 6, 2024
5
out of
5
rating by Roe Lundgren
"Tracie was so helpful with answering all of my questions! She also sent me a paper to fill out that will get me a discount on my home policy due to a recent remodel! Very helpful with ways to save a little cash!"
We responded:
"Roe, I'm glad to hear that Tracie provided such helpful assistance and even found a way for you to save on your home policy! We're pleased to know you found our service beneficial. If you ever need further assistance, feel free to reach out anytime."
Barb Glossop
May 6, 2024
5
out of
5
rating by Barb Glossop
"I called for a quote and Tracy Sinclar was very helpful and professional."
We responded:
"Barb, I'm pleased to hear that Tracy was able to help you with your quote! Her dedication to providing excellent service is truly appreciated."
Derek Casebolt
May 6, 2024
5
out of
5
rating by Derek Casebolt
"Chris and his agency are always on top of my requests! In particular Payton Sather does an amazing job responding to whatever I send in email. Thank you State Farm team!"
We responded:
"Thank you, Derek! We are fortunate to have hard-working team members, like Payton, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Kirstin McQuigg
March 7, 2024
5
out of
5
rating by Kirstin McQuigg
"My family has been a client of Chris for decades and it was only natural to continue working with his team for my own insurance. Always great service and available for all of my needs regarding car, home, personal insurance. Highly recommend!"
We responded:
"Hi Kirstin, thank you so much for your kind words and for entrusting us with your insurance needs over the years. We truly appreciate your loyalty and are delighted to hear that you have had a positive experience with our team. Providing excellent service for your car, home, and personal insurance needs is our top priority, and we are grateful for the opportunity to assist you. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you again for recommending us! - Chris Ferraro Jr. - State Farm Insurance Agent, San Clemente, CA"
Westin O
December 29, 2023
5
out of
5
rating by Westin O
"Chris and his team are the absolute best! We recently purchased a new home and worked with him for our home and earthquake policies. Chris is extremely helpful and always available to answer questions. We trust his recommendations and will be a loyal customer for years to come."
We responded:
"Hi Westin, we wanted to express our heartfelt gratitude for your five-star rating! It truly means a lot to us that you have entrusted us with home and earthquake insurance policies. Thank you for being a valued customer and allowing us to assist you in any way we can."
Diana
December 20, 2023
5
out of
5
rating by Diana
"Best agent ever! Chris and his entire team are beyond thorough, helpful and truly care about their clients. Not many agents are as hands on and always available for any questions or concerns. Only agent I will ever recommend!"
We responded:
"Thank you, Diana, for the amazing review! Our team works hard to provide a great insurance experience in San Clemente and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Amy Benes
August 14, 2023
5
out of
5
rating by Amy Benes
"Chris and his team are the BEST! I always have a great experience!"
We responded:
"Thank you for the positive review, Amy! We appreciate you!"
Chaundel Holladay
August 3, 2023
5
out of
5
rating by Chaundel Holladay
"Chris is not only very knowledgeable and efficient but warm and cares for his clients personally. We are extremely pleased with his service to us."
We responded:
"Chaundel, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Andres Santos
July 7, 2023
5
out of
5
rating by Andres Santos
"Their team, and especially Tracie, have always been incredibly helpful. They really shined when we had a car accident. Tracie worked with us throughout the entire claim process explaining every step of the way. Whenever any type of issue arose Tracie took the lead and helped us resolve them, she was really outstanding!"
We responded:
"Hi, Andres! Thank you for the praise for Tracie! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Charles Bloome
June 7, 2023
5
out of
5
rating by Charles Bloome
"Great attention to detail and great service to the customer. Highly recommend this agency."
We responded:
"Wow, thank you for the five-star rating, Charles! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Subhash Patel
June 6, 2023
5
out of
5
rating by Subhash Patel
"My experience with Chris Ferraro -insurange group is excellent. They are quick, responsive and efficient. I am happy with their services."
We responded:
"We love seeing five-stars, Subhash! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
K Fewer
June 4, 2023
5
out of
5
rating by K Fewer
"Since changing all of my insurance policies to State Farm in 2022 (Insurance Agent Chris Ferraro Jr.), I've been very pleased with their outstanding customer service, competetive prices, and easy payment options. Natasha Reyna and Tracie Sinclair are professional, friendly, easy to work with, and respond promptly whenever I need a quote or help with my insurance needs. I highly recommend them."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Both Natasha and Tracie are essential to our team! They care a lot about our customers. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Donya Nejad
May 19, 2023
5
out of
5
rating by Donya Nejad
"Natasha was very helpful with getting our renters insurance. She was very informative and efficient. Made the process smooth and easy!"
We responded:
"Hi Donya! Thank you for the amazing review. Natasha is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Josh Bastian
May 18, 2023
5
out of
5
rating by Josh Bastian
"Chris and his team are second to none. They are extremely easy to deal with. If I ever have any questions about my policies its nice to be able to call and get someoene on the phone."
We responded:
"Thank you for the wonderful review, Josh! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Kevin Lavelle
May 16, 2023
5
out of
5
rating by Kevin Lavelle
"I have nothing but positive things to say about Chris and his team. I’ve had insurance through his agency for three years now, and his team members are always very helpful. Thank you Chris, Payton, Natasha and everyone else for your efficiency every time I call the office with a question!"
We responded:
"Kevin, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Reina Sumabat
May 13, 2023
5
out of
5
rating by Reina Sumabat
"I have been with State Farm Insurance (Chris Ferraro, Jr. in Mission Viejo, Ca.) for a few years now and they have always been very helpful. My agent, Tracie Sinclair, has always been there when I needed help with my business insurance needs. It's such a delight to work with her!"
We responded:
"Thank you, Reina, for taking the time to leave a shoutout for Tracie. It makes our day hearing about how we were able to help wonderful customers like you with finding the right business insurance. We look forward to continuing our relationship!"
tom rudnai
May 11, 2023
5
out of
5
rating by tom rudnai
"Chris and Natasha have been very helpful and great at following up answering all my questions. Keep up the great job!"
We responded:
"Tom, thank you for the five-stars for Natasha! We greatly appreciate your business!"
Jeff Loranger
May 8, 2023
5
out of
5
rating by Jeff Loranger
"We transferred homeowners coverage after a move. Natasha was extremely helpful. The process was very thorough and very easy."
We responded:
"Jeff, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Natasha cares a lot about our customers."
Great Infusions
April 28, 2023
5
out of
5
rating by Great Infusions
"I have had great customer service here -"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Ethika Nest
April 28, 2023
5
out of
5
rating by Ethika Nest
"Natasha and her team in the office do a great job , always there to answer any questions that i may have. Appreciate it very much thank you , Frank"
We responded:
"Thank you for the wonderful review, Ethika! Natasha is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
D Nesthus
April 28, 2023
5
out of
5
rating by D Nesthus
"Tracie is very helpful and attentive. She answered our questions on many occasions and is very patient when my wife calls and pesters her with additional Inquiries."
We responded:
"Thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Tracie was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Katie Bouschet
April 27, 2023
5
out of
5
rating by Katie Bouschet
"Great service by Natasha Reyna! Always so helpful and quick to respond to my emails."
We responded:
"Katie, thank you for the shoutout for Natasha! We greatly appreciate you letting us be your good neighbor!"