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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tommy Moser

May 7, 2024

5  out of  5 rating by Tommy Moser
"I recently had the pleasure of working with Tracie to handle a claim, and I must say, her service was nothing short of exceptional. From start to finish, Tracie demonstrated professionalism, efficiency, and genuine care. Tracie's communication skills were top-notch. She kept me informed at every step of the process, promptly answering any questions I had and providing clear explanations of the next steps. This level of transparency helped alleviate any anxieties I had about the claim process. Moreover, Tracie's attention to detail was evident throughout our interactions. She meticulously reviewed my policy to ensure that I received the maximum coverage possible for my claim. Her thoroughness gave me confidence that I was in good hands. What truly set Tracie apart, though, was her empathy and understanding. Dealing with insurance claims can be stressful, but Tracie approached the situation with compassion and empathy, making me feel valued as a client. She went above and beyond to ensure that my needs were met and that I was satisfied with the outcome. I cannot recommend Tracie highly enough. Her professionalism, efficiency, and genuine care make her an invaluable asset to her clients. If you're looking for an insurance agent who will prioritize your needs and provide exceptional service, look no further. She truly is a gem in the insurance industry."
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Roe Lundgren

May 6, 2024

5  out of  5 rating by Roe Lundgren
"Tracie was so helpful with answering all of my questions! She also sent me a paper to fill out that will get me a discount on my home policy due to a recent remodel! Very helpful with ways to save a little cash!"
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Barb Glossop

May 6, 2024

5  out of  5 rating by Barb Glossop
"I called for a quote and Tracy Sinclar was very helpful and professional."
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Derek Casebolt

May 6, 2024

5  out of  5 rating by Derek Casebolt
"Chris and his agency are always on top of my requests! In particular Payton Sather does an amazing job responding to whatever I send in email. Thank you State Farm team!"
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Kirstin McQuigg

March 7, 2024

5  out of  5 rating by Kirstin McQuigg
"My family has been a client of Chris for decades and it was only natural to continue working with his team for my own insurance. Always great service and available for all of my needs regarding car, home, personal insurance. Highly recommend!"
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Westin O

December 29, 2023

5  out of  5 rating by Westin O
"Chris and his team are the absolute best! We recently purchased a new home and worked with him for our home and earthquake policies. Chris is extremely helpful and always available to answer questions. We trust his recommendations and will be a loyal customer for years to come."
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December 20, 2023

5  out of  5 rating by Diana
"Best agent ever! Chris and his entire team are beyond thorough, helpful and truly care about their clients. Not many agents are as hands on and always available for any questions or concerns. Only agent I will ever recommend!"
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Amy Benes

August 14, 2023

5  out of  5 rating by Amy Benes
"Chris and his team are the BEST! I always have a great experience!"
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Chaundel Holladay

August 3, 2023

5  out of  5 rating by Chaundel Holladay
"Chris is not only very knowledgeable and efficient but warm and cares for his clients personally. We are extremely pleased with his service to us."
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Andres Santos

July 7, 2023

5  out of  5 rating by Andres Santos
"Their team, and especially Tracie, have always been incredibly helpful. They really shined when we had a car accident. Tracie worked with us throughout the entire claim process explaining every step of the way. Whenever any type of issue arose Tracie took the lead and helped us resolve them, she was really outstanding!"
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Charles Bloome

June 7, 2023

5  out of  5 rating by Charles Bloome
"Great attention to detail and great service to the customer. Highly recommend this agency."
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Subhash Patel

June 6, 2023

5  out of  5 rating by Subhash Patel
"My experience with Chris Ferraro -insurange group is excellent. They are quick, responsive and efficient. I am happy with their services."
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K Fewer

June 4, 2023

5  out of  5 rating by K Fewer
"Since changing all of my insurance policies to State Farm in 2022 (Insurance Agent Chris Ferraro Jr.), I've been very pleased with their outstanding customer service, competetive prices, and easy payment options. Natasha Reyna and Tracie Sinclair are professional, friendly, easy to work with, and respond promptly whenever I need a quote or help with my insurance needs. I highly recommend them."
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Donya Nejad

May 19, 2023

5  out of  5 rating by Donya Nejad
"Natasha was very helpful with getting our renters insurance. She was very informative and efficient. Made the process smooth and easy!"
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Josh Bastian

May 18, 2023

5  out of  5 rating by Josh Bastian
"Chris and his team are second to none. They are extremely easy to deal with. If I ever have any questions about my policies its nice to be able to call and get someoene on the phone."
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Kevin Lavelle

May 16, 2023

5  out of  5 rating by Kevin Lavelle
"I have nothing but positive things to say about Chris and his team. I’ve had insurance through his agency for three years now, and his team members are always very helpful. Thank you Chris, Payton, Natasha and everyone else for your efficiency every time I call the office with a question!"
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Reina Sumabat

May 13, 2023

5  out of  5 rating by Reina Sumabat
"I have been with State Farm Insurance (Chris Ferraro, Jr. in Mission Viejo, Ca.) for a few years now and they have always been very helpful. My agent, Tracie Sinclair, has always been there when I needed help with my business insurance needs. It's such a delight to work with her!"
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tom rudnai

May 11, 2023

5  out of  5 rating by tom rudnai
"Chris and Natasha have been very helpful and great at following up answering all my questions. Keep up the great job!"
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Jeff Loranger

May 8, 2023

5  out of  5 rating by Jeff Loranger
"We transferred homeowners coverage after a move. Natasha was extremely helpful. The process was very thorough and very easy."
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Great Infusions

April 28, 2023

5  out of  5 rating by Great Infusions
"I have had great customer service here -"
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Ethika Nest

April 28, 2023

5  out of  5 rating by Ethika Nest
"Natasha and her team in the office do a great job , always there to answer any questions that i may have. Appreciate it very much thank you , Frank"
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D Nesthus

April 28, 2023

5  out of  5 rating by D Nesthus
"Tracie is very helpful and attentive. She answered our questions on many occasions and is very patient when my wife calls and pesters her with additional Inquiries."
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Katie Bouschet

April 27, 2023

5  out of  5 rating by Katie Bouschet
"Great service by Natasha Reyna! Always so helpful and quick to respond to my emails."
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Nate Koach

April 27, 2023

5  out of  5 rating by Nate Koach
"I've been with Chris and team for over 10 years for both my business and personal policies. They've been great, and are always ready to help when I have specific needs, and are very quick to respond to any request. The personal service is what keeps me on as a loyal customer."
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April 27, 2023

5  out of  5 rating by CRESTA BANUELOS
"I love Chris and his staff! Tracie Sinclair always follows up with a smile and answers any questions I have! I highly recommend switching if you haven’t done so already! Thank you State Farm"